Our loyalty program rewards you with points for every euro you spend in our shop. The rate of points earned varies, with items bought at original prices earning more points than those on sale.
After each purchase, your points will be in "Hold" status for 20 days. This waiting period ensures that the legal return period for the items has passed before the points can be spent.
Points are awarded based on the portion of your payment that excludes VAT and shipping costs. For example, if your shopping cart value is €100 (excluding VAT and shipping), you will earn points on that amount.
Yes, you can use your points to pay for your order. However, you can only use points for up to 50% of the total shopping cart value. For instance, if your shopping cart value (excluding shipping and VAT) is €100, you can pay up to €50 using points.
On all product pages, you can see how many points you will earn by purchasing that particular item. This way, it is clear if a specific item (or size or color) does not reward any points.
Simply log in to your account, and you will see the amount of your points displayed at the top of the page near the account icon. Additionally, you can view all earned, held, and spent points in the "My Points and Rewards" submenu within your account.
No, points are intended for your account and are not transferable. If you have more than one account with the same billing and shipping address, please contact us at [email protected], and we will assist in transferring the points for you.
All accounts are automatically entered into the loyalty program. The only condition to earn and spend points is that you must be logged into your account when placing orders.
